Reasons, judgments, and solutions

Filament Feed issue

Diagnosis: Check whether the filament is being pulled in smoothly.

Solution: Organize the filament winding. It is recommended to install the material rack in the lower left corner and make the filament rotate clockwise to reduce resistance when the filament is pulled in.

Print Layer Height Parameter Does Not Match Nozzle Diameter

Diagnosis: Check whether the inner layer height parameter of the Slicer matches the nozzle diameter through Expert > Quality > Layer Height. It is recommended that the layer height does not exceed 80% of the nozzle diameter.
Solution: Modify the Layer Height parameter to meet the requirements.

Low Ambient Temperature Causing Thermal Deformation of the Material, Leading to Model Cracks or Breaks During Rapid Cooling

Diagnosis: Check whether the filament is high-temperature consumable (e.g., ABS, PETG).
Solution:
- A. Turn off the model cooling fan during printing.
- B. Increase hot bed and nozzle temperatures.
- C. Reduce printing speed.
- D. Print with an enclosure.
- E. Replace the consumables.

If none of the above methods can solve the problem, please contact us directly through us and provide logs (APP side through Me > About > Upload Log, device side through Setting > Upload Log), Gcode, STL model and phenomenon pictures for analysis.