• The issue is as follows:

• Solution:

For Windows:

1. Delete the C:\Users\{user}\AppData\Local\AnkerMake Studio Profile\EBWebView folder.

For Mac:

1. Open the Console and type rm -rf ~/Library/Caches/com.anker.pcankermake/Webkit/*, then press Enter.

Note: If the problem persists after performing the above steps, try the following method:

For Windows:

1. Delete the C:\Users\{user}\AppData\Local\AnkerMake Studio Profile folder.
2. Delete the C:\Users\{user}\AppData\Local\AnkerMake Studio folder.
3. Finally, reinstall AnkerMake Studio software. Download link: AnkerMake Studio.

For Mac:

1. Open the Console and enter rm -rf ~/Library/Application Support/AnkerMake Studio Profile and press Enter.

2. How to Send Logs and Dump Files?

For Windows:

• The log is stored in the Logs folder under the installation path of AnkerMake Studio.
• The dump is stored in the dump folder under the installation path of AnkerMake Studio.

For Mac:

• The logs are stored in the ~/Library/Logs/AnkerMake folder.
• Crash logs are stored in the ~/Library/Logs/DiagnosticReports folder.
• The file needs to be compressed before sending it.

Open AnkerMake Studio and follow these steps:

3. Encountered the Problem of Incomplete Login Interface Display When Logging In

Solution:

• Upgrade Microsoft Edge browser version.
• Plugin link: MicrosoftEdgeWebView2RuntimeInstallerX64.exe

Note: If the above link cannot be opened for download, please download the installation package below for installation.

If you have any further questions, please contact us for assistance.