If your M5C printer is experiencing issues with its Y-axis not being able to correctly complete the homing process, please try the following troubleshooting steps to resolve the issue.

1. Install the latest firmware version

• Please update your M5C printer’s firmware to the latest firmware version and try the homing process again.

2. Inspect the Y-axis synchronous belt

• Check whether the Y-axis synchronous belt is loose. If the belt is loose, please adjust the Y-axis synchronous belt tension. https://support.ankermake.com/s/article/How-to-Adjust-Belts-on-the-X-and-Y-Axis

If you have any further questions, please contact us for assistance.