Features and description
The model is misaligned in the X or Y
Reasons, diagnosis, and solutions
Acceleration and Jerk Speed Parameter Settings Exceed Optimal Printing Range
Diagnosis: Check whether the Acceleration and Jerk parameters in the Slicer are set to default by navigating to Speed > Acceleration and Speed > Jerk (XY).
Solution: Restore the Acceleration and Jerk parameters to their default settings. It is recommended that Acceleration and Jerk values do not exceed the default settings.
Model Structures Not Suitable for Combing Mode causing the model to come away from the build plate
- Diagnosis: Check Travel > Combing Mode.
- Solution: Turn off the "Avoid Crossing Walls" option under Quality.
Model Scraping During Non-Printing Movements
Solution: Reduce the Acceleration setting appropriately to 3000.
Mechanical Motion Causing Layer Errors During Printing
A. Obstruction in Motion System
- Diagnosis: Check for foreign objects in the X/Y axis components.
- Solution: Clean up any foreign objects to ensure smooth operation of the motion components.
B. Belt Tension Issues
- Diagnosis: Check the tightness of the X/Y axis belts.
- Solution: Adjust the X/Y belt tightness appropriately, using the model adjuster. For more details, refer to:
https://support.ankermake.com/s/article/How-to-Adjust-the-Belt-of-the-X-and-Y-Axis-for-the-M5C-Printer
If none of the above methods can solve the problem, please contact us directly through us and provide logs (APP side through Me > About > Upload Log, device side through Setting > Upload Log), Gcode, STL model and phenomenon pictures for analysis.



















