Please refer to the following articles for more information:

How to Fix the Upper Surface Overflow Issue on the M5C Printer’s Print Model

 

Root Cause and Solution

1. Root Cause: The printing temperature is too high.

Solution: It is recommended to reduce the nozzle temperature by 5-10°C.

 

2. Root Cause: The support is non-existent for a suspended surface structure, resulting in filament drooping from the lower surface of the print model.

Solution: Uncheck the Manual support bar located on the left marker.

 

Simple mode: After selecting Global support on the right marker, you can automatically slice and generate support.

Expert mode: Select support in the parameter bar on the right, and then check Generate Support and set the support parameters. Support > Generate Support.

3. Root Cause: Abnormal model cooling fan.

3A. The model cooling fan is not turned on.

Solution: Please turn on the Model Cooling Fan function.

3B. The model cooling fan is damaged.

Solution: Please replace the model cooling fan by referring to the following article for detailed instructions.

How to Replace the Nozzle for the M5C Printer

 

4. Root Cause: The printing time of each layer is too short, resulting in insufficient time for the upper and lower layers to cool down.

Solution: For models with smaller sections, it is recommended to increase the minimum printing time for each layer that does not exceed 15s.

 

If you have any further questions, please contact us for assistance. It is also recommended to provide the following information:

• Gcode
• STL model
• Photos of the print model
• Logs

AnkerMake App: Me > About > Upload Log

M5C Printer: Settings > Upload Log