We have summarized a list of frequently asked questions regarding the AnkerMake M5C 3D Printer from our valued customers.

 

1. What type of power supply is shipped with AnkerMake M5C? Will it work in my country?

Your AnkerMake M5C can be used worldwide and it supports voltages from 100V to 240V AC. If your AnkerMake M5C printer was purchased in the United States and brought to a country that uses 200-240V, please make sure to switch the printer's voltage to 230V before using the printer.

 

2. What is the dimension of the M5C 3D printer?

Machine Size (L×W×H):

Without the filament holder - 466x374x480mm

With the filament holder on top - 466x374x732mm

 

If you are using a temperature protection enclosure from the market, please consider the dimensions of the filament holder as well.

 

3. Does M5C have a control screen?

No. M5C does not have a control screen. It can be controlled through a mobile AnkerMake APP or the AnkerMake Slicer software.

You can also purchase an additional DIY display screen from AnkerMake's official website for temperature and printing precision display. Please be aware that accessory availability may be subject to updates, so it's best to check the website for the latest offerings.

 

4. What is the printing temperature of M5C? Which filaments are supported for printing with M5C?

M5C supports a range of printing temperatures and compatible printing materials. The M5C features a near-end extrusion and an all-metal hotend system, with the hotend capable of heating up to 300°C, and the heated bed reaching a maximum temperature of 100°C. Below are the filament types that M5C can print:

• Recommended Filaments:

·PLA

·PETG

·ABS

·TPU

·PLA-CF (Carbon Fiber)

·PETG-CF (Carbon Fiber)

• Filaments that can be printed:

·PA (Nylon)

·PA-CF (Carbon Fiber)

·PETG-CF (Carbon Fiber)

Please note the following:

·When using M5C to print high-temperature filaments, you can add an additional insulation enclosure to achieve better printing results.

·When printing CF (Carbon Fiber) materials with M5C, you can replace the nozzle with a more wear-resistant hardened steel nozzle to prevent accuracy loss due to rapid nozzle wear.

 

5. What is the maximum print/build volume that the M5C can print?

220*220*250mm.

 

6. Does M5C have a real-time video monitoring function?

M5C does not come with a built-in monitoring camera. However, you can monitor the printing progress and check for any abnormalities through the APP and Slicer. If you wish to have real-time video monitoring, you can purchase a separate network camera like Eufysecurity. Alternatively, you can consider purchasing AnkerMake M5, which integrates a monitoring camera and also offers AI error detection capabilities.

 

7. What motor driver is used inside AnkerMake M5C?

AnkerMake M5C is equipped with the TMC2209 silent motor driver.

 

8. Can the parameters be adjusted during the M5C printing process?

During the M5C printing process, the current printing parameters ( the temperature of nozzle and heat-bed, Z offset) can be adjusted by AnkerMake app, and AnkerMake Slicer software.

 

9. How fast does AnkerMake M5C print?

If you want to print faster, we recommend using "Fast Mode" to slicing and printing:

In this mode, we recommend using a 0.4mm nozzle and a layer thickness of 0.2mm, and 500mm/s speed and 5000mm/s² acceleration, all parameters have been tuned by AnkerMake engineers.

 

10. How many ways does M5C have to start printing?

M5C has three different ways to start printing:

• Print via the App: You can initiate printing by using the dedicated mobile application. This allows you to select files from your phone's cloud storage and send them to the printer. Additionally, you can use the app to control and choose files from the connected USB drive on M5C for printing.
• Print using AnkerMake Slicer: This method involves using the AnkerMake Slicer software. You can either directly send files to the printer from the slicer or use the slicer to access and select files from the connected USB drive on M5C for printing.
• One-click printing via the Operation button: M5C also offers a convenient one-click printing option through the operation button. Simply press the designated button, and the printer will start printing without the need for any additional steps.

These three methods provide users with various ways to start the printing process on the M5C, allowing for flexibility and ease of use.

 

11. What is included in the box of M5C?

Each M5C box includes a gantry, printer base, filament holder, toolbox, power cord, screws, and a Quick Start Guide.

 

12. What is the recommended ambient temperature range to use my AnkerMake M5C in?

It is highly recommended to use your AnkerMake M5C in an environment with ambient temperature between 15-35°C / 59-95°F.

 

13. What is the printing accuracy of AnkerMake M5C?

Using the Precision mode of M5C allows you to achieve better print quality. When using a 0.4mm nozzle, you can choose to print with layer thicknesses of 0.16mm and 0.12mm. On the other hand, when using a 0.2mm nozzle, the precision mode allows you to select layer thicknesses of 0.1mm and 0.05mm. These smaller layer thicknesses provide higher print resolution and finer details, resulting in more intricate and accurate print results.

 

14. When operating the M5C through the APP, what does it connect through?

When operating the M5C through the APP, it connects using the following methods:

• When the mobile phone is in proximity to the printer and Bluetooth is enabled, it will prioritize connecting via Bluetooth to reduce control latency.
• When the mobile phone is not in proximity to the printer, or if Bluetooth is disabled, it will connect through Wi-Fi.

 

15. How loud is AnkerMake M5C in dB when it is printing at a high speed?

Our noise test standard is to test at a place 1m away from the device in an environment of 25 dB. The average noise of M5C is 45dB(Max noise is 48dB for standard mode, Max noise is 50dB for fast mode).

It fan can be set to 75%, which can effectively reduce noise without affecting the printing effect.

Notes: M5C does not have its fan turned on by default when it is printing the first layer, Then it will turn on the fan to dissipate heat and improve the print quality.

 

16. How can I set the "One-Click" function of the operation button?

During the initialization phase or after initialization, in the printer settings, you can configure button functions for two different states: Non-Printing and Printing. The buttons have three types of actions: One-Click, Double-Click, and Long Press (2 seconds).

• Functions configurable during Non-Printing:

-Print the latest file from USB.

-Reprint the last printed file.

-Home XYZ axes.

-Bed leveling.

-No function.

• Functions configurable during Printing:

-Pause/Resume.

-Stop and park.

-No function.

 

Note: If the initialization is completed for the first time, but the first auto bed leveling is not performed, clicking the Operation Button will prompt an error.

 

17. Can the firmware of M5C be upgraded? How to upgrade it?

Yes, the firmware of M5C can be upgraded. To upgrade it, follow these steps:

1. Ensure that M5C is bound with AnkerMake. This may involve logging into your account in the APP and adding the printer to your device list as guided.
2. In the AnkerMake APP, access the printer settings.
3. Navigate to the "Firmware" option.
4. If there is an available firmware update, the APP will display a corresponding notification.
5. Click the "Upgrade" or "Update" button to start the firmware upgrade process.
6. Wait for the firmware upgrade to complete. During this process, make sure the device remains powered on and connected steadily to avoid any interruptions that may cause issues.

Once the upgrade is completed, your M5C will have the new firmware version and you can enjoy the updated features and improvements.

 

18. What are the consumable parts included in M5C? How often do they typically need replacement?

M5C includes several consumable parts. These parts are prone to wear and may require replacement periodically. The consumable parts in M5C are:

1. Nozzle: The nozzle's wear can impact print quality. It is recommended to replace it as needed.
2. PEI Steel Plate: Wear or scratches on the PEI steel plate can affect first layer adhesion and reduce print success rates.
3. Silicone Cover: Wear on the silicone sleeve may lead to internal nozzle damage.

You can purchase replacements for these consumable parts on the official website, and the replacement frequency depends on your printing frequency. Typically, it is necessary to replace these consumable parts every 1-3 months to maintain optimal performance.