Introduction to Firmware Upgrade

Overview

 

This article introduces OTA firmware upgrades for devices via the App and PC.

The firmware updates are OTA only and do not support version rollback.

 

Update Types: Forced Update and Regular Update

 

OTA Upgrade

Force Update

Regular Update

Differences

Fixes critical issues that affect normal device operation. The system will automatically perform the update and users cannot skip it.

Used for feature optimization or performance improvements. Does not affect basic device functionality. Users can choose whether to update.

 

APP Update Flow


 

 

AutomaticSettings Update

Manual Update

OTA Upgrade Detection

  1. The software will automatically pop up an upgrade prompt

  1. Tap Settings → Firmware Version to check for updates.

 
  1. After selecting Update, the update changelog will be displayed. Tap Update to download and install.

  1. If a new version is available, the update changelog will be displayed. Tap Update to download and install.




 

3. After tapping Update, do not power off the device.

 The device will restart automatically when installation is complete.

 (Forced updates automatically download and install the package, displaying the 'Installing' message.)

 

 

PC Update Flow


Note: Only the device owner can perform OTA-related operations.

Click the gear icon in the left device list to open the printer settings panel.

The interface for a shared user is shown below:

The interface for the device owner is shown below:

 

OTA Upgrade Detection

Click Check to retrieve the firmware OTA version. 

If the message “The current version is already up to date” appears, no upgrade is required.

 

OTA Reminder

Pop-up reminder:

When a new version is available, a notification window will appear. 

There are two update types:

Forced Update: No Skip / Cancel option

Regular Update

  1.  Auto Update

Click Update Now to begin the OTA upgrade. You can Skip if you don’t want to.

  1. Manual Selection

The device owner can manually select Update on the printer settings page.

When a new version is available, a red dot will appear, and the button text will change to "Update".

Click "Update Now" to start the update.

 

A pop-up message will confirm a successful update:



Firmware Upgrade of Standard Flatbed, Rotary Tool and Roll to Film Accessories


 

The firmware for the Rotary Tool and Roll to Film accessory will automatically update after installation in the printer.

No additional user action is required. You can click the printer icon in the upper-right corner to check the firmware version.

 




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