1. Fault Symptom

The printer reports error code 0xFD01190010 (Scraper Solenoid Open Circuit Error) in the eufyMake App or eufyMake Studio.

2. Cause Analysis

• Scraper solenoid open circuit

• Scraper not installed properly

• Abnormal wiring connection

3. Troubleshooting Steps

1. Run a Self-Check

Start a self-check through the eufyMake App, or disconnect and reconnect the printer's power cable. The printer will automatically perform a self-check during startup.

2. Observe the Scraper Solenoid

After the UV curing light self-check is complete, the printer will automatically perform the scraper solenoid self-check.

Scraper solenoid not actuating

Scraper solenoid actuating normally

3. Verify Solenoid Movement

If the scraper raises and lowers normally, the hardware is functioning correctly and the error may be a false software alarm.

Please upload the printer logs for further analysis.

4. Inspect the Scraper and Wiring

If the error persists after restarting the printer and completing the self-check, a false software alarm can generally be ruled out.

Please perform the following checks:

1. Refer to the Printer Scraper Replacement Kit SOP to verify that the scraper is installed correctly:

https://support.eufymake.com/s/article/Introduction-to-Print-Head-Station-Replacement-Kit-and-Replacement-SOP

2. If the scraper is installed correctly, refer to the Ink Stack replacement video below to inspect the Ink Stack assembly and verify that all wiring connections are secure:

https://www.youtube.com/watch?v=TvLlBtrvelI

Support Contact

If the issue persists after completing the above steps, please contact eufyMake Customer Support at support@eufymake.com with the following information:

• Your Order Information

• Printer SN. Please refer to: https://support.eufymake.com/s/article/How-to-Check-the-Device-Serial-Number-SN

• Printer and App Logs. Please refer to https://support.eufymake.com/s/article/Log-Upload-Process-App-PC-Overview

• Relevant photos and videos.